About this job

IT Support (m/w/d)

Job ID: 2112 Location: Düsseldorf Employment type(s): Full-time

Contact details for job advertisement Mirna Marini

puro Personaldienstleistung GmbH Dultstraße 1 I 80331 Munich

Tel.: +49 172 42 06 0 67 jobs@puro-personal.de www.puro-personal.de

This position is to be filled on a temporary basis with the option of permanent placement.

For our client in Düsseldorf, we are looking for a dedicated IT Support Specialist (m/f/d) to provide first- and second-level support to users and ensure smooth IT operations. You will be the point of contact for technical challenges and ensure that systems and devices function reliably.

Your CV is sufficient for the first step; focus on your motivation and know-how.

What makes you stand out:

Completed vocational training as an IT specialist in system integration or equivalent qualification
Experience in IT support or comparable knowledge
Good knowledge of hardware, software and operating systems
Structured and solution-oriented approach
Good German skills, at least B2 level, ideally C1.
Service orientation, teamwork and strong communication skills

In your new job, you will have:

Varied tasks in the IT support environment
Entry opportunities for junior to senior level
Structured onboarding and support within the team
Modern work environment and IT tools
Career opportunities in the IT sector

Your tasks in IT Support (m/f/d):

Handling of requests in first and second level support
Performing fault diagnoses and sustainable problem solutions
Hardware exchange as well as issuing and setting up devices such as notebooks, PCs and peripherals
Installation and configuration of hardware and software
Providing support to end users and customers with technical problems
Documentation in the ticketing system
Support in ongoing IT support day-to-day operations

Responsibilities