IT Support Manager, Futures at CLSA

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

0.0

Posted On

09 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Project Management, SQL, Linux, Futures Trading Systems, System Troubleshooting, Python, Shell Scripting, PowerShell, System Monitoring, Regulatory Compliance, Technical Documentation, Vendor Management

Industry

Financial Services

Description

Position Description We are seeking a highly skilled and self-driven IT Support Manager to oversee and support our futures trading and clearing systems. This role involves managing end-to-end IT projects, ensuring system stability, supporting operations, and collaborating with internal teams and external vendors to deliver seamless trading infrastructure. The ideal candidate will possess strong technical expertise, troubleshooting skills, and domain knowledge of financial trading platforms and regulatory frameworks. Key Areas of Responsibilities Deliver end-to-end IT project comprising of futures trading and clearing systems, market connectivity, and clearing workflows. Prepare and manage detailed project task list with timelines, identify risks, escalate issues, and coordinate mitigation strategies. Assist in the implementation of the system, upgrades, and testing activities Handle technical inquiries from trading and operations desk Provide hands-on system maintenance, troubleshooting, liaise with vendors. Monitor system health and availability, responding swiftly to incidents and anomalies Formalize and update technical documentation, operational procedures, and user guides Collaborate closely with cross-functional teams and external vendors to support business and technology needs Perform any other ad-hoc duties as required to support the IT function. Requirements Bachelor’s degree in Computer Science, Information Systems, or related field Minimum of 5 years of experience in technical operations or systems support, ideally within financial services Must be self-motivated with the ability to work independently and as part of a team Proficiency in SQL and Linux environment operations is essential Knowledge of Futures trading/settlement systems and exchange connectivity; hands on experience with platforms such as ION, FIS, TT is highly advantageous Proficiency in scripting languages (e.g., Python, Shell, PowerShell) for automation and reporting is preferred but not mandatory. Strong troubleshooting skills and experience with system monitoring tools Knowledge of regulatory frameworks (e.g., FCA, EMIR) and their impact on system operations Excellent command of English – verbal and written. Stay informed on CITIC CLSA Job Opportunities Not the right fit? You can create a job alert to receive our latest job openings that meet your interest. CITIC CLSA provides global investors and corporate executives with insights, liquidity and capital to drive their growth strategies. Award-winning research, an extensive Asia footprint, direct links to China and highly experienced finance professionals differentiate our innovative products and services in asset management, corporate finance, equity and debt capital markets, securities and wealth management. As part of CITIC Securities (SSE: 600030, SEHK: 6030), China’s leading investment bank, CITIC CLSA is uniquely positioned to facilitate cross-border capital flows and connect China to the world and the world to China. CITIC CLSA operates from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit http://www.clsa.com.

Responsibilities

Oversee and support futures trading and clearing systems, managing end-to-end IT projects and ensuring system stability. This includes handling technical inquiries, performing system maintenance, and collaborating with vendors and cross-functional teams.