IT Support - (Max Budget SGD 3K) at Rapsys Technologies

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

29 Nov, 25

Salary

3000.0

Posted On

30 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations, Project Teams, Research, Windows, Service Levels, Testing

Industry

Information Technology/IT

Description

FRESH GRADUATES WITH RELEVANT SKILLS ARE WELCOME TO APPLY.

Key Responsibilities

Manage installation, configuration, testing, and operations of client platforms.
Troubleshoot and resolve client platform-related incidents; provide temporary and/or permanent fixes.
Handle service requests and provide timely status updates to relevant stakeholders.
Monitor and document system configurations, ensuring compliance with agreed service levels.
Participate in client platform implementation and upgrade projects.
Conduct research and evaluation of new client platform tools.
Provide systems-related technical advice to customers or project teams.
Manage client platform systems, including changes via the formal change request process.
Prepare and deliver regular status and performance reports.
Perform pre-sales support tasks related to client platforms.
Gather and analyze infrastructure requirements to support business/application needs.
Establish and maintain facility management standards and best practices.

Mandatory Skills

Preferred Skills

Other Requirements

Job Types: Full-time, Contract
Contract length: 12 months
Pay: Up to $3,000.00 per month

Location:

How To Apply:

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Responsibilities

Manage installation, configuration, testing, and operations of client platforms.
Troubleshoot and resolve client platform-related incidents; provide temporary and/or permanent fixes.
Handle service requests and provide timely status updates to relevant stakeholders.
Monitor and document system configurations, ensuring compliance with agreed service levels.
Participate in client platform implementation and upgrade projects.
Conduct research and evaluation of new client platform tools.
Provide systems-related technical advice to customers or project teams.
Manage client platform systems, including changes via the formal change request process.
Prepare and deliver regular status and performance reports.
Perform pre-sales support tasks related to client platforms.
Gather and analyze infrastructure requirements to support business/application needs.
Establish and maintain facility management standards and best practices