IT Support at Mazars Group

Luxembourg, Luxembourg, Luxembourg -

Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

0.0

Posted On

02 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Installation, Configuration, User Access Management, Profile Creation, Incident Resolution, Problem Identification, Customer Support, Continuous Improvement, Technical Awareness, IT Projects, Access Management, VMware vSphere, Windows 10, Office 365, Active Directory, ITIL Framework

Industry

Accounting

Description

Operating as an internationally integrated partnership in over 100 countries and territories, Forvis Mazars Group specialises in audit, tax and advisory services. The partnership draws on the expertise and cultural understanding of over 40,000 professionals across the globe to assist clients of all sizes at every stage in their development. Your Role Responsible for installation and configuration of users Devices (Windows 11, IOS). In charge of User access management and profile creation Perform incidents resolution and follow-up, problems identification, analysis, and customer support. Participate in continuous improvement of the overall production environment and propose improvements where required. Keep a high level of technical awareness within the assigned area of responsibility. Participate to IT related projects. Your profile Degree in computer science. At least 3 to 5 years of relevant work experience in IT support Team Experience with Access management. Excellent knowledge of Systems: VMware vSphere/VSAN/ESX, Windows 10 / Office 365, Windows Server 2019/2022, Active Directory, Entra ID, Intune, Power shell and scripting languages. Excellent verbal and written communication skills. Knowledge of ITIL framework and ITSM Tools Strong problem solving and troubleshooting skills with the ability to exercise mature judgment. IT passioned, highly motivated, organized, autonomous with a critical mind and a strong desire to improve things. Fluency in French and English. Any other language would be considered as an additional asset. We offer you The ability to acquire and develop an experience that will ensure a career in an expanding environment; A growing company with many interesting IT projects and new technology deployments; The opportunity to join a human sized international group and friendly environment that can give relief to your skills and satisfy your intellectual curiosity. Forvis Mazars is an equal opportunities employer and is committed to building a diverse and inclusive culture in which each individual feels welcomed. We consider candidates based on their skills, abilities or experiences as we believe everyone brings their own talents with them. The diversity of our talents is what makes our work environment multicultural, innovative and enriching. Welcome We’re always looking ahead – for you, our clients, and the communities we’re part of. Together, we grow, belong and impact. We’ll support you to learn, explore, and grow as you take this journey with us. Here, you’ll feel safe to share bold ideas and unique perspectives. After all, success comes from working together. At Forvis Mazars, you’ll belong to your local team, gain global experience, and have an impact – now and in the future. Forvis Mazars is a leader in audit, tax and advisory services, operating worldwide across 100+ countries and territories. Join our 40,000+ strong team to grow your career through global opportunities, diverse projects and continuous learning. Belong to a supportive environment where your unique perspective is valued and success comes from working together. Impact with your bold ideas and help drive us forward. Discover more: https://www.forvismazars.com/lu/en

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Responsibilities

Responsible for installation and configuration of user devices and user access management. In charge of incident resolution, problem identification, and customer support while participating in IT-related projects.