IT Support at Minor International

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, System Maintenance, Networking, Troubleshooting, Hardware, Software, Cybersecurity, Communication, Customer Service, Problem-Solving, PMS, CCTV, Access Control, Data Security, System Configuration

Industry

Hospitality

Description

Company Description If you are a traveller seeking stylish short accommodation close to local attractions, or you are seeking a longer term corporate stay, Oaks Liwa Heights Hotel Suites Dubai, offer an ideal base for all your travel needs. Offering luxurious accommodation and first-class facilities, our hotel promises to make your stay magnificent. Job Description Responsible for providing day-to-day technical support to hotel operations, ensuring all IT systems function efficiently to support guest services and internal departments. This role plays a critical part in maintaining hotel systems, networks, and technology to deliver a seamless guest experience. Qualifications Diploma or Bachelor’s degree in Information Technology or related field 1–3 years of IT support experience (hotel or hospitality experience preferred) Knowledge of hotel systems (PMS, CCTV, access control) is an advantage Understanding of networking, and basic cybersecurity Strong troubleshooting and problem-solving skills Good communication and customer service skills With pro-active attitude, hardworking, Integrity and have related experience Additional Information Provide first-line IT support to hotel staff and departments Troubleshoot hardware, software, network, and system issues Support hotel systems such as PMS, POS, key card systems, and reservation platforms Maintain and monitor computer systems, servers, printers, and peripherals Ensure stable internet, Wi-Fi, and network connectivity across the property Coordinate with vendors and service providers for system maintenance and upgrades Assist with installation, configuration, and upgrades of IT equipment and software Maintain data security, backups, and user access controls Respond promptly to IT incidents to minimize operational disruption Keep documentation of systems, issues, and resolutions Provide basic IT assistance to guests when required (e.g., internet access support) Company Location: Oaks Liwa Heights

Responsibilities

The role is responsible for providing daily technical support to hotel operations, ensuring all IT systems support guest services and internal departments efficiently. This involves maintaining hotel systems, networks, and technology to deliver a seamless guest experience.