ABOUT US

Cleanology is a multi-award-winning commercial cleaning and facilities management company, proudly serving high-end clients across luxury retail, education, corporate offices, and even royalty. From our roots as a family business over 20 years ago, we’ve grown to a nationwide team of 1,200+ people, operating across 600+ sites.
What makes us different? We lead with purpose championing sustainability, fair pay (we’re proud supporters of the Real Living Wage), innovation, and a deep commitment to diversity, inclusion, and the well-being of every member of our team.

KEY RESPONSABILITIES

• Daily support, issue triaging, issue escalation
• Hardware/software setup and procurement
• Mobile phone account management
• Staff IT onboarding/offboarding
• Liaison with external IT company.
• Technical admin of non-critical systems (e.g., SharePoint)
• User training and IT support
• Helping to create manuals or tutorials.
• Managing end-user security
• Test and evaluate new technologies
• Auditing of all company equipment.
• Keeping accurate and up to date records.

SKILLS NEEDED

• Strong IT intuition and problem-solving skills, with the ability to quickly understand systems and troubleshoot issues.
• A natural curiosity and ingenuity when navigating IT challenges deep technical expertise is not essential, as we work closely with an external IT company.
• Confident in handling day today IT tasks and comfortable escalating more complex issues when necessary.
• Strong communication skills to effectively liaise with both internal teams and external IT support.
• Proactive, organised, and able to manage multiple IT-related tasks efficiently.

• Fleet and asset management
• PAT testing
• Office admin (aircon, keys, fobs)
• Support for projects and documentation