5) LIAISING WITH COMPANY IT VENDORS AS & WHEN NEEDED

6) IT Manual Documentation (New features; Incident report; Manual step; How-To in short video)
7) Preparation Employee On-Board (Setup laptop/PC; Setup Microsoft Application; Setup Email; Setup OneDrive; Setup Office Phone Extension; Setup copier machine; Send a welcome note; Brief the new employee; Setup fingerprint/access door)

QUALIFICATIONS:

• Minimum Diploma in Information System dan Information Technology (Teknik Informasi) / Business Information System (Sistem Informasi Bisnis)
• Have minimum 1 year of relevant experience. Fresh Graduate are welcome to apply.
• Familiarity with Software and Hardware of Personal Computers and Network Servers.
• Familiarity with Windows Operating System and Windows Server.
• Familiarity with PC hardware, Printer, Scanner, Peripheral Equipment, Mobile Devices (iOS, Android), network servers.
• Initiative and pro-active to provide any recommendation, control, and improvement (idea/input)
• Meticulous, analytical and problem-solving skills
• A team player with the ability to work independently.
• An ability to work with a diverse population and a demonstration of good interpersonal skills.
• Proficiency in English for Daily Communication.
  Job Type: Full-time

Experience:

• IT Support: 1 year (Preferred)

Expected Start Date: 06/01/202

1) IT Network Management (Resolving in-house issue; Setup Wi-Fi Router and Satellite; Maintain network infrastructure.)
2) IT Software Management (Office365 (Windows or MAC OS); Backup and Manage OneDrive accounts; CRM System – liaise with the software developer; Manage VOIP; Setup and Manage Active Directory)
3) IT Hardware Management (Setup and Manage copier machine; Maintain computer/laptop and its peripherals; Manage IT Inventory; Manage Access Door/Fingerprint; Setup and Manage CCTV)
4) Domain & Hosting Management (DNS configuration; Backup and monitoring; Maintain and update company websites (HTML only); Email Backup)