IT Support Officer at Foundation House
Brunswick, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

19 Nov, 25

Salary

94000.0

Posted On

19 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Canva, Ios, Android, Internet, Network Technology

Industry

Information Technology/IT

Description
  • Part time (0.6 EFT), ongoing position
  • Based in our Brunswick office, free onsite parking, close to public transport
  • Salary of $94k + super + leave loading + salary packaging (pro-rata)
  • Part time (0.6 EFT), ongoing position
  • Based in our Brunswick office, with free onsite parking, close to public transport
  • Salary of $94k + super + leave loading + salary packaging (pro-rata)
Responsibilities

Reporting to the IT Manager you will provide a high level of customer focused support to staff on the use of IT systems. This is an ongoing, part time 3 day per week position based at our Head office location in Brunswick.

Key responsibilities include:

  • First point of contact in managing the helpdesk to ensure queries are resolved promptly and escalate where appropriate
  • Deliver prompt and professional training and support to staff, including new user inductions
  • Assist with the maintenance of IT and communication systems including network equipment and cabling, servers, desktop and peripheral equipment and software utilities and applications
  • Maintain the IT asset/equipment register
  • New equipment set up and configuration including laptops and mobile phones.
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