Posted: 11/04/2025
Closing Date: 09/05/2025
Salary: $32.21 - $32.21
Job Type: Part Time (Contract)
Location: Brisbane
Job Category: Administration
Hands on People (HOP) is a community services provider dedicated to supporting individuals living with disabilities. Our mission is to empower our clients by helping them navigate government and insurance schemes, including the National Disability Insurance Scheme (NDIS), to access support more efficiently. With a highly skilled team, we offer a wide range of services, such as Accommodation Services, Community Nursing, NDIS Support Coordination, NDIS Plan Management, Social and Community Participation, and Veteran’s Home Care.
Operating primarily in Darwin, Katherine, Alice Springs, and Brisbane, we are committed to fostering independence and improving the quality of life for our clients. Our passionate staff build personal relationships with each customer, working towards enriched and empowered living. In addition, our vision is to become the preferred service provider in the disability and aged care sector.

At HOP, we are driven by our values encapsulated in PARTT:

• Partnership: We believe in collaboration, working closely with clients and their families.
• Accountability: We take responsibility for our actions and commitments.
• Respect: Every individual, whether client or staff, is treated with the utmost dignity.
• Trust: We build strong, reliable relationships based on honesty and confidentiality.
• Transparency: We operate with openness, ensuring clarity in all our processes and decisions.

Our specialized care extends to those recovering from cardiac, orthopedic, stroke, and neuro conditions, through personalized and high-quality rehabilitation services that reflect our commitment to excellence.

KEY REQUIREMENTS:

• Proven experience in an IT support or technician role.
• Strong troubleshooting skills across Windows and/or Mac systems.
• Familiarity with networking basics (Wi-Fi, routers, IP settings, etc.).
• Experience with Microsoft 365, Google Workspace, or similar platforms.
• Excellent communication and people skills.
• Ability to work independently and manage time effectively.
• Relevant qualifications in IT (Cert III/IV, Diploma, or equivalent experience).

REQUIRED EXPERIENCES

• A minimum of 1 year’s experience in IT support or a related field
• Experience in providing technical support to end-users in a corporate environment
• Proven track record of managing IT projects from conception through to completion
• Experience with maintaining IT documentation and user guides
• Familiarity with IT asset management and inventory control procedures
• Previous experience working with cloud-based services and applications is an advantage

Please refer the Job description for details