About the Role

Tes is seeking a proactive and customer-focused IT Support Officer (L2) to join our IT Operations team in Osborne Park. In this hands-on role, you will provide technical support to employees across the business, ensuring a seamless technology experience through effective incident resolution, user lifecycle management, and ongoing maintenance of core IT systems.

Working in a hybrid environment (3 days in the office, 2 days WFH), you will play a key role in supporting both remote and office-based staff, helping to keep our systems secure, accessible, and functioning efficiently.

Key Responsibilities

User Lifecycle Management (Joiners, Movers & Leavers)

• Manage the end-to-end onboarding, internal transfer, and offboarding process for employees.
• Provision and administer user accounts, groups, permissions, and licences across Microsoft 365 and Entra ID.
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