IT Support Officer at NAVANTIA UK

Methil, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Windows 11, Microsoft 365, User Support, Communication, Customer Focus, Organizational Skills, Proactive Approach

Industry

Shipbuilding

Description

Company Description Established in 2022, Navantia UK is a subsidiary of Navantia SA, a Spanish state-owned company with over 300 years of naval shipbuilding history. In January 2025, Navantia UK completed the acquisition of Harland & Wolff and its four historic facilities in Belfast, Appledore, Methil, and Arnish. By combining Harland & Wolff’s proud heritage and facilities with Navantia’s global expertise, Navantia UK is well-positioned to strengthen Britain’s defence, maritime and energy industrial capabilities, supporting jobs and economic growth across the country. Job Description IT Support Officer – Navantia UK (Methil) Navantia UK is looking for a proactive IT Support Officer to support our growing operations at the Methil site. This role is ideal for someone who enjoys being close to the business, understands user needs, and can translate those needs into reliable, effective technology solutions. The Role You’ll act as the key link between site teams and the wider Technology & Security (T&S) function, ensuring IT services support day-to-day operations and longer-term business goals. From hands-on user support to advising on new technology implementations, you’ll play a vital role in keeping the site connected and productive. What You’ll Be Doing Provide first- and second-line IT support for PCs, laptops, printers and related hardware Support users across Windows 11 and Microsoft 365 environments Actively communicate with business areas to understand IT needs and priorities Collect, manage and coordinate IT demand with the Technology & Security team Advise and support colleagues on IT-related queries and solutions Act as a subject matter expert for IT at site level Support and lead business change linked to new systems or technology rollouts Act as a conduit between users and technical delivery teams to ensure requirements are clearly understood and met What We’re Looking For Relevant IT qualification (hardware-focused preferred) Recent IT support experience in a busy office or operational environment Proven experience supporting PCs, laptops, printers and user hardware Strong working knowledge of Windows 11 and Microsoft 365 Clear communicator with a customer-focused mindset Organised, proactive and able to manage multiple priorities Why Join Navantia UK? Be part of a growing UK engineering and industrial organisation Work in a varied, site-based IT role with real business impact Join a collaborative team that values practical solutions and continuous improvement If you’re an IT support professional who enjoys working close to the business and making technology work for people, apply now to join Navantia UK in Methil. Additional Information Equal Opportunity: We are dedicated to fostering an inclusive and diverse workplace. To ensure equal opportunities for all candidates, we commit to a fair and unbiased recruitment process at every stage. This includes ensuring hiring managers are aware of legislation, providing reasonable accommodations for candidates with disabilities, and actively seeking to eliminate any form of discrimination based on race, gender, age, religion, sexual orientation, or any other protected characteristic. Our goal is to create a recruitment environment where every candidate feels valued and has an equal chance to succeed. If you experience difficulties or are unable to apply for a role on-line please contact us at [email protected] and one of the team will be in contact to help you. Competitive salary Company pension Life Assurance L&D opportunities If you experience difficulties or are unable to apply for a role on-line please contact us at [email protected] and one of the team will be in contact to help you. Location: Methil Department: IT & Security Employment Type: Permanent

Responsibilities

The IT Support Officer will provide first- and second-line IT support for various hardware and ensure IT services align with business operations. They will also act as a liaison between site teams and the Technology & Security function.