Are you an IT Support professional looking for a hands-on role where you can work directly with users across multiple sites?

We are currently recruiting for an IT Support Officer to join the internal technology team of a well-established organisation with multiple locations across Brisbane.

This is a great opportunity for someone who enjoys face-to-face IT support, troubleshooting and working independently while gaining exposure to a broad range of technologies and environments.

The opportunity

You will provide L1/L2 onsite IT support across approximately 5-6 sites, supporting hundreds of end users. You will be the primary onsite IT contact, handling issues through to resolution or escalation.

Key responsibilities

• Provide onsite L1/L2 IT support across multiple locations
• Troubleshoot Windows, Microsoft 365, VPN, connectivity and hardware issues
• Prepare and deploy laptops, monitors and peripherals
• Support new starters with device setup and access
• Manage IT hardware, assets, warranties and replacements
• Provide basic networking and infrastructure troubleshooting
• Manage tickets through ServiceNow
• Liaise with infrastructure teams, vendors and key stakeholders
• Travel between sites as required

What we're looking for

We're looking for someone who is hands-on, confident troubleshooting issues and comfortable dealing directly with users.

You don't need to be a deep technical specialist we're looking for someone who takes ownership, learns quickly and communicates well.

A driver's licence is required, with pool vehicles available for business travel.

Apply Today

Please send your resume by clicking the apply button or for further information, email Alex Nolan @ alex.nolan@roberthalf.com.au

• By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.