About the role

We are seeking a full-time IT professional with strong communication skills, a willingness to learn and a desire to join a progressive team. Working in our Mermaid Beach office, you will be an integral part of the team.

Key responsibilities

• Configuring Sitesec systems, AI parameters and custom functions for systems installed on construction sites
• Technical system configuration, preparing technology systems for dispatch to site
• Providing phone, email and remote support to existing customers
• Answering help desk tickets
• Data management

About you

• Minimum one year of experience in a customer service-related position
• Experience working with network devices is preferable
• Strong documentation, communication and customer management skills
• Problem-solving ability
• Driven and eager to understand all technical elements of the business

About us

Sitesec is Australia's leading construction security technology provider.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an Information Technology Support Officer?
• How much notice are you required to give your current employer?

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