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IT Support Officer at Town of Port Hedland
Queensland, Queensland, Australia -
Full Time

Start Date

Immediate

Expiry Date

30 Nov, 26

Salary

0.0

Posted On

01 Sep, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description
  • Provide timely first-level IT support and helpdesk assistance to employees.
  • Troubleshoot and resolve hardware, software, and system issues.
  • Assist with user account management, device deployment, and IT asset administration.
  • Support the implementation of new technologies and digital solutions.
  • Monitor system backups and assist in maintaining secure, reliable IT systems.
  • Liaise with the Town's managed service provider to support ongoing system performance.
  • Maintain accurate IT documentation and records.
  • Deliver on-site technical support across Town work locations.
  • Contribute to the improvement of IT processes, procedures, and service delivery.
  • Comply with workplace health and safety requirements and organisational policies.
Responsibilities