IT Support at Össur

Szczecin, West Pomeranian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Troubleshooting, Hardware Installation, Software Configuration, End-User Support, Technical Documentation, Network Security, Data Protection, User Onboarding, Vendor Coordination

Industry

Medical Equipment Manufacturing

Description

About the Role For a temporary 3-month assignment, we are looking for a hands-on and service-oriented IT Support Specialist to support day-to-day IT operations and ensure a smooth and reliable user experience across the organization. In this role, you will be the go-to person for end-user support, system installations, troubleshooting, and maintaining efficient IT processes. You will work closely with both local users and global IT teams to support business continuity and operational excellence. Key Responsibilities Support the efficient use of global IT systems and solutions Provide support for computers, laptops, peripherals, and end-user devices Install, configure, and test hardware and software systems Train and onboard new system user groups Maintain and update technical documentation Monitor and support data protection and system/network security Coordinate with local IT vendors and external suppliers Participate in IT-related projects and system improvements Ensure reliable day-to-day functionality of end-user systems What You Bring Vocational or Bachelor’s degree in IT or a related field Minimum of 2 years of relevant IT support experience Strong troubleshooting and problem-solving skills Good understanding of IT infrastructure, systems, and user support Service-minded attitude with strong communication skills Ability to work independently and prioritize tasks effectively Experience working in an international or global IT environment is a plus What We Offer A dynamic international working environment A varied and hands-on IT support role Opportunity to work with global IT systems and teams Competitive compensation for the duration of the assignment Embla Medical is committed to sustainable business practices and renowned for positively impacting people‘s health and well-being Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job. Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world). Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical, including supervisors and co-workers. Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website. Embla Medical is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations®. At Embla Medical, we are dedicated to improving people’s mobility. We do this with compassion and innovation, from how we design our award-winning mobility solutions to how we operate our network of patient care clinics. Embla Medical is home to Össur, a leading global provider of prosthetics and bracing and supports solutions; FIOR & GENTZ, an innovative developer of neuro orthotics; and College Park, creators of custom-built prosthetic solutions. Embla Medical also provides patients with world-class care through a global network of Orthotic and Prosthetic (O&P) facilities, operating under various brand names, including ForMotion. Our People The way we work is unique. We empower our colleagues worldwide and encourage close collaboration, allowing us to develop the best products and maintain the highest possible standards of care. Our values – honesty, frugality and courage – are the glue that binds us together and form the foundation of our company culture. Joining Embla Medical is not just about doing your job, it’s more than that. The patients we care for depend on us to help them get back their freedom and livelihood. That is what drives us all to go to work, each day. If you are interested in joining our global team of talented individuals, please submit your information and resume for review. If you experience any technical issues, please contact: workdaysupport@ossur.com

Responsibilities

Provide day-to-day IT operational support, including hardware and software installation and troubleshooting for end-users. Maintain technical documentation and coordinate with local vendors to ensure business continuity.