IT Support - Part Time at Systems Planning and Analysis

, , United States -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

45.0

Posted On

25 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Troubleshooting, Customer Service, NIPR Operations, SIPR Operations, Device Deployment, Account Management, Tech Refresh, Communication, Dependability, Video Conferencing Support, Onboarding, Security Clearance, Windows 11, iPhones

Industry

Defense and Space Manufacturing

Description

Overview Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. Objective. Responsive. Trusted. SPA's Integrated Warfare Systems Group (IWSG) comprises more than 100 staff that provide program and project management, systems and digital engineering, software, test & evaluation, product support, cybersecurity, international/Foreign Military Sales, strategic communications, and IT support to more than 100 Above Water Sensor, Undersea, and Combat System programs and projects in the Navy’s Program Executive Office for Integrated Warfare Systems (PEO IWS) and customers in Naval Surface Warfare Center, Dahlgren Division (NSWCDD), Office of Naval Research (ONR), Missile Defense Agency (MDA), and the Navy’s Team Submarine Office. #FC SPA's IWSG has a need for part-time IT Support. Responsibilities The successful candidate will provide part-time IT support to the PEO IWS 2.0 Above Water Sensors Directorate, focusing on NIPR/SIPR sustainment operations. Responsibilities include troubleshooting for NMCI end users, onboarding new team members through IT setups, supporting tech refresh initiatives for Windows 11 and iPhones, and handling device deployment and basic troubleshooting. Additionally, the candidate will manage NIPR account actions such as creation, re-enablement, troubleshooting, and dormant verifications, as well as SIPR token tasks like issuance, PIN resets, replacements, and revocations. Support for Global Video Service (GVS) meetings will also be required to assist IWS 2.0 customers. The candidate must work 2–3 days a week from the Washington Navy Yard during an 8-hour window between 0730 and 1800. At SPA, we strive to deliver a robust total compensation package that will attract and retain top talent. Elements of the compensation package include competitive base pay and variable compensation opportunities. SPA provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, etc. Please note that the salary information shown below is a general guideline only. Salaries are commensurate with experience and qualifications, as well as market and business considerations. Washington, DC Pay Transparency Range: $30-$45 per hour for up to 24 hours per week. Qualifications Required Qualifications HS Diploma or equivalent 1+ years relevant work experience, particularly in the area customer-facing IT support and NIPR/SIPR sustainment operations Strong attributes for handling high volume customer-facing support Demonstrated experience as a highly dependable performer and adept communicator Possess DOD SECRET security clearance and the ability to maintain it throughout employment Preferred Qualifications Relevant Program Office experience Experience as Local Register Authority (LRA) for DoW organization

Responsibilities

The candidate will provide part-time IT support focusing on NIPR/SIPR sustainment operations, including troubleshooting for end users and onboarding new team members. Additional responsibilities include managing account actions and supporting Global Video Service meetings.