YOUR MISSION

• You are the first point of contact for our customers and our 1st level support team
• You provide technical support and are responsible for solving complex problems for our customers with a focus on cloud-based technologies
• You respond to our customers´inquiries, offering solution-oriented assistance with a primary focus on cloud-based technologies
• You actively collaborate with the IT support team to drive continuous process enhancements
• You possess a deep understanding and, ideally several years of experience with the Windows operating system in combination with Microsoft 365 and/ or Google Workspace
• You can extend practical experience to managing MDM systems, e.g. Microsoft Intune
• You continuously aid the IT Ops team in enhancing and automating support processes

WHY US?

• Join the IT revolution – we are a small, but fast-growing team in Berlin and Munich with high ambitions – experience how to scale a startup to Europe’s #1 IT Operating System
• Attractive compensation package, incl. Virtual Stock Option Plan (VSOP)
• High responsibility and ownership from day 1
• Benefits: ÖPNV ticket, Swapfiets, Urban Sports Club, Corporate Benefits
• Office in Munich and Berlin-Mitte
  We are looking forward to your application!
  The deeploi Team

Please refer the Job description for details