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IT Support Specialist at Atlantic Federal Credit Union

South Portland, Maine, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows OS, Microsoft Office, Networking, Microsoft Cloud, Entra, Intune, SharePoint, Power Automate, Communication Skills, Customer Service Skills, Teamwork, Independent Work

Industry

Banking

Description

Description Are you passionate about technology and helping others? Atlantic Federal Credit Union is looking for an IT Support Specialist to join our dynamic team! This is your opportunity to make a real impact by ensuring our systems run smoothly and our employees have the support they need to serve our members. What You’ll Do Be the go-to resource for Tier I technical support—resolving hardware, software, and communication issues quickly and effectively. Assist with IT projects, system upgrades, and deployments that keep us ahead of the curve. Create helpful documentation and knowledge base articles to empower users. Support new employee onboarding by setting up hardware and software. Recommend improvements to IT processes and policies to enhance efficiency. Why Atlantic FCU? Inclusive, collaborative work environment. Opportunities for professional growth and learning. Comfortable workspace with ergonomic equipment. Atlantic Federal Credit Union is an Equal Opportunity Employer. Requirements Experience:1–3 years in IT support or a related role. Education: Associate degree, specialized certification, or equivalent training. Skills: Windows OS, Microsoft Office, Networking, and Microsoft Cloud (Entra, Intune, SharePoint, Power Automate). Strong communication and customer service skills. Ability to work independently and as part of a team

Responsibilities

The IT Support Specialist will provide Tier I technical support for hardware, software, and communication issues. They will also assist with IT projects, create documentation, and support new employee onboarding.