REQUIREMENTS/QUALIFICATIONS

• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience &/or education.
• 2 or more years of experience in IT support, preferably within the insurance or financial services industry.
• Strong understanding of computer hardware, software applications, networking, and peripheral equipment.
• Familiarity with agency management systems (e.g., EPIC) or other insurance-related software is a plus.
• Proficiency in troubleshooting software and hardware issues across a variety of platforms, including Windows and Office applications.
• Training in computer programming and familiarity with MS Office VBA is a plus.
• Working knowledge of SQL is a plus.
• Experience with building RPA applications is a plus.
• Ability to work with computer technology and demonstrate proficiency in MS Office applications and other relevant desktop applications and browsers.
• Strong analytical and problem-solving skills, with a focus on accuracy and attention to detail.
• Ability to prioritize workloads and manage time effectively to meet agency deadlines.
• Excellent verbal, written, and interpersonal skills for interacting with associates at all levels of responsibility.
• Demonstrates a proactive approach to IT issues and strives for continuous improvement in agency processes.
  Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $12 billion bank offering personal and commercial products, trust, insurance, and investment services in fifty-nine Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
  EOE/AA – BancFirst is an Equal Opportunity and Affirmative Action employer.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: