IT Support Specialist at BCIC Swiss GmBH
6FAM, , Germany -
Full Time


Start Date

Immediate

Expiry Date

03 Dec, 25

Salary

0.0

Posted On

04 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

requirment

  • Valid work permit in Germany
  • Need to hold EU citizenship
  • German language proficiency B2 or abov
Responsibilities

a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

requirment

  • Valid work permit in Germany
  • Need to hold EU citizenship
  • German language proficiency B2 or above

Job Type: Part-time
Pay: 200,00€ per day
Expected hours: 30 per week
Work Location: In perso

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