IT SUPPORT SPECIALIST – CLEAR CODE

Do you love solving puzzles, helping people, and making technology just work? At Clear Code, we’re looking for our next IT hero—the person everyone turns to when their screen freezes, their network hiccups, or their project grinds to a halt. You’ll be the trusted guide who keeps our clients’ systems running smoothly from top to bottom: desktops, servers, networks, and beyond.
This isn’t just an IT job—it’s a chance to be the bridge between people and technology.

EXPERIENCE & SKILLS

• 2+ years in IT support (MSP or internal IT team).
• Strong knowledge of:
• Windows Server and Desktop environments
• Microsoft 365 (Teams, Outlook, Admin Center)
• Active Directory & Group Policies
• VOIP systems
• Networking fundamentals (DHCP, DNS, TCP/IP, firewalls, switches)
• Bonus points for:
• SQL Server, virtualization (VMWare/Hyper-V), backup systems
• Hands-on with RMM/PSA tools like ConnectWise or Autotask

SOFT SKILLS

• Clear communicator who can translate “tech” into plain English.
• Organized multitasker who thrives in a fast-paced environment.
• Self-motivated, quick learner, independent problem-solver.
• Professional and discreet when handling confidential info.
  Why You’ll Love It Here
  At Clear Code, you’re not just a technician—you’re a partner in helping people do their best work. You’ll have the chance to grow your skills across a wide range of technologies, work with a supportive team, and make a direct impact every day.
  Job Type: Full-time
  Pay: $75,000.00-$90,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking

Work Location: In perso

End-UserSupport

• Be the friendly first responder when staff run into tech troubles.
• Troubleshoot across desktops, laptops, mobile devices, printers, VOIP phones, and peripherals.
• Deliver clear, jargon-free training to help people get the most out of Office 365 and other tools.