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IT Support Specialist at ClinChoice

, , -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Software Installation, Hardware Monitoring, System Performance, HelpDesk Support, Asset Management, Preventive Maintenance, Networking Infrastructure, IT Reporting, BCP Activities, Troubleshooting, Laptops Maintenance, Problem Solving, Technical Support, Customer Service, Team Collaboration

Industry

Pharmaceutical Manufacturing

Description

Responsibilities: Implement IT software installation and support for IT infrastructure and end-users. Monitoring hardware, software, and system performance metrics. Provide timely response and solutions for tickets as per IT HelpDesk. Perform asset management, provide IT assets to employees as per assets’ agreements and ensure assets return. Conduct Preventive maintenance and repairing of IT Assets as per company requirements. Plan, design and implement new office networking infrastructure. Provide IT reports and review as per procedural documentation. Perform BCP activities as per procedures and BCP calendar timelines. Support the Senior Leadership Team by aligning the IT infrastructure to achieve current and future business requirements. Conduct laptops maintenance and troubleshooting. Implement other duties assigned by supervisor

Responsibilities

The IT Support Specialist is responsible for implementing IT software installation and support for both infrastructure and end-users. They will monitor system performance metrics and provide timely responses to IT HelpDesk tickets.