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IT Support Specialist Cloud at TOM TAILOR GmbH

Berlin, Berlin, Germany -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 26

Salary

1800000.0

Posted On

23 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Information Technology & Services

Description

Analysis and handling of incidents and service requests
1st & 2nd level support in an international environment
Creation and maintenance of instructions, checklists and knowledge articles.
Assisting with store openings, closings and relocations (remotely)
Identification of optimization opportunities and support in the implementation of sustainable solutions, as well as participation in projects.
User support for hardware and software inquiries
Management of user accounts, permissions, and default applications

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Responsibilities

Analysis and handling of incidents and service requests
1st & 2nd level support in an international environment
Creation and maintenance of instructions, checklists and knowledge articles.
Assisting with store openings, closings and relocations (remotely)
Identification of optimization opportunities and support in the implementation of sustainable solutions, as well as participation in projects.
User support for hardware and software inquiries
Management of user accounts, permissions, and default applications