IT Support Specialist Dealership at Stokes Hodges Kia

, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Helpdesk, Network Support, Microsoft Windows, Active Directory, Office 365, Technical Skills, Time Management, Organizational Skills, Analytical Skills, Problem-Solving Skills, Communication Skills, Interpersonal Skills, Customer Service, Detail-Oriented, Physical Dexterity

Industry

Motor Vehicle Manufacturing

Description

Description On-Site Position- Beech Island, SC Job Summary: The IT Support Specialist is responsible for overseeing and maintaining all aspects of the company’s computer and security infrastructure for all dealerships. Responsibilities: · Maintains on-site networks, servers, phone system, security programs, cameras and alarm systems. · Manages the upgrade and installation of new hardware and software, performs troubleshooting to address any problems with computer systems, phones, cameras and assesses viruses and potential threats to a company’s network. · Onboard new employees into required systems and ensure all employees have access to programs they need to do their work. · Monitor the use of email, create and change passwords, make suggestions for improvements to computer systems, backup data and perform data recovery if needed. · Works with Active Directory to ensure all employees are in the system. · Works with dealer management system. · Works with third party vendors as needed to fix any issues that arise with internet connection, WIFI, security cameras and gates, and facility issues. · Coordinates employee equipment such as I-PADS, Key Fobs, laptops, etc. · Responsible for ordering and installing necessary computer hardware and software as needed by dealership. Requirements Required Skills/Abilities: · Proven work experience doing IT Helpdesk/network support · Knowledge of Microsoft Windows Network/Server 2019 or newer · Experience with Active Directory · Experience with Office 365 · Excellent technical skills · Good time management and organizational skills · Strong analytical and problem-solving skills · Good communication and interpersonal skills · Ability to work independently and collaboratively · Having an eye for detail and good physical dexterity · Ability to offer excellent customer service Education and Experience: · Experience as IT Help Desk/Support · HS Diploma required · College Degree OR 2+ years IT support experience Physical Requirements: · Ability to lift, stand, stoop, kneel, bend · Valid Driver’s license · Ability to sit and keyboard for extended periods of time · Good eyesight PM22 INDHP

Responsibilities

The IT Support Specialist is responsible for maintaining the company's computer and security infrastructure across all dealerships. This includes managing networks, servers, phone systems, and troubleshooting various technical issues.