Job Title: Remote IT Support Specialist (CDK Experience in Automotive Dealerships)
Job Nature: Remote
Employment Type: Full-time / Contract

JOB DESCRIPTION:

We are seeking experienced IT professionals with hands-on CDK or CDK DMS experience from within automotive dealerships (not CDK Global itself). This role is remote and supports dealership technology infrastructure with a strong emphasis on environments where CDK is the core platform.

REQUIRED QUALIFICATIONS:

•  Hands-on experience with CDK / CDK DMS while working inside an automotive dealership
•  2+ years in an IT role such as Desktop Support, Systems Administrator, or DevOps within a dealership setting
•  Strong knowledge of Windows environments, networking, and dealership workflows
•  Familiarity with dealership-specific hardware (e.g., printers, scanning equipment, inventory systems)
•  Ability to work independently and remotely with minimal supervision
•  Excellent communication and troubleshooting skills

PREFERRED QUALIFICATIONS:

•  Experience with dealership integrations (CRM, service scheduling tools, third-party apps)
•  Exposure to IT ticketing systems and remote support tools
•  Knowledge of cybersecurity best practices in dealership settings
•  Relevant certifications (CompTIA, Microsoft, or CDK tools)
  Job Type: Full-time
  Pay: From $500.00 per month
  Work Location: Remot

•  Provide technical support and troubleshooting for dealership staff using CDK DMS and related systems
•  Maintain and manage dealership IT infrastructure including desktops, servers, printers, and network devices
•  Handle CDK-related system administration tasks such as user permissions, software updates, and integrations
•  Support backups, system monitoring, and maintenance of dealership-specific applications
•  Collaborate with vendors and dealership staff to resolve hardware/software issues
•  Ensure IT systems follow best practices for security, uptime, and efficiency