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IT Support Specialist at Emergency University

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

0.0

Posted On

26 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Troubleshooting, Hardware, Software, Network Issues, Installation, Configuration, Maintenance, Data Security, Collaboration, Training, Emerging Technologies, Windows, Mac, Cloud-Based Systems, Problem-Solving

Industry

Strategic Management Services

Description

The IT Support Specialist will be responsible for providing technical support and assistance to our employees and clients. This individual will play a key role in ensuring that our technology systems are running smoothly and efficiently, and will be the main point of contact for any IT-related issues or questions. Key Responsibilities: - Provide technical support to employees and clients via phone, email, and in-person - Troubleshoot and resolve hardware, software, and network issues - Install, configure, and maintain computer systems and software applications - Monitor and maintain network and server infrastructure - Assist with the development and implementation of IT policies and procedures - Conduct regular system backups and ensure data security and integrity - Collaborate with other IT team members to identify and implement system improvements - Train employees on new technology systems and software - Keep up-to-date with emerging technologies and make recommendations for upgrades or new systems Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field - 2+ years of experience in IT support or a similar role - Strong knowledge of Windows and Mac operating systems - Experience with network administration and troubleshooting - Familiarity with cloud-based systems and software - Excellent problem-solving and communication skills - Ability to work well independently and in a team environment - Strong attention to detail and ability to prioritize tasks - Experience in the healthcare industry is a plus If you are passionate about technology and have a desire to make a difference in the healthcare industry, we want to hear from you! We offers a dynamic and collaborative work environment, competitive salary, and benefits package. Apply today to join our growing team.

Responsibilities

The IT Support Specialist will provide technical support to employees and clients, troubleshooting and resolving various IT issues. They will also monitor and maintain network and server infrastructure while assisting in the development of IT policies.