IT Support Specialist at Evolution

São Paulo, São Paulo, Brazil -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

MS Windows OS, Linux OS, Desktop Hardware, Servers, Network Equipment, POE Devices, CCTV Cameras, Cable Running, Active Directory, Wire Shark, Fluke Meter, Multi-meter, Audio/Video Hardware, Troubleshooting, Documentation, Training

Industry

IT Services and IT Consulting

Description

Company Description Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). To learn more, visit www.evolution.com. Job Description The IT Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets. This includes installing, configuring, diagnosing, repairing, upgrading and troubleshooting all studio hardware, software and equipment while ensuring its optimal performance. Responsibilities To identify and deliver required hardware and software service levels. To provide hands-on assistance to the Technical Operations team and to relay IT related recommendations. To install, configure, test, maintain and troubleshoot studio and network hardware, peripheral devices, scanning devices, POE camera equipment, other products, and associated software. To perform on-site analysis, diagnosis, and resolution of hardware/ software problems for a variety of studio and network devices. To assist in the adaptation and incorporation of Audio/Video hardware. To get to know well the TechOps related gear, components, procedures, nomenclature, systems, etc. and to remain up to date on relevant new technologies and developments. To respond to incoming calls, tickets, and/or e-mails regarding hardware problems. To contribute and maintain proper documentation. To provide training to the team members or other relevant personnel if needed. Qualifications At least 1 year of experience in installing and troubleshooting MS Windows OS, Linux OS, desktop hardware, and in deploying and maintaining servers and network equipment. Experience with POE devices, such as CCTV cameras. Experience in running and terminating cable, such as Cat6, Cat5, coaxial etc. Experience in working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Multi-meter and other low voltage based tools. At least intermediate command of English. Previous experience working in a similar setting preferred. Readiness to travel occasionally (within LatAm and abroad). Ability to work in a deadline-based environment. Ability to use common hand and power tools. We offer Competitive compensation. Possibility for development and career growth. Opportunity to work for an online gaming global leader. To apply, please submit your CV in English. Additional Information At Evolution, we have implemented Whistleblower Protection Policy and provide secure and confidential channels for reporting legal or ethical concerns, available to anyone with a direct or indirect work relationship with the Company, including current and former Employees, Candidates, Shareholders, Contractors, Service Providers, Trainees, Entrepreneurs, and their proxies. To submit a report, please contact us via our dedicated whistleblowing channel at [email protected]

Responsibilities

The IT Support Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets, including troubleshooting hardware and software issues. They will also provide hands-on assistance to the Technical Operations team and maintain proper documentation.