IT Support Specialist (f/m/d) at FlexIT Consulting GmbH

Frankfurt, Hesse, Germany -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Technologies, Windows Desktop, Active Directory, MS Office, Productivity Applications, DHCP, DNS, File Services, Print Services, Technical Knowledge, Microsoft Configuration Manager, Fluent English, German

Industry

Staffing and Recruiting

Description

Frankfurt am Main | Full-time | 12-month fixed-term contract | 1 day remote per week possible We are supporting an international financial institution in strengthening its local IT environment in Frankfurt. To ensure smooth IT operations and continuous improvement of internal systems, we are looking for a IT Support Specialist (f/m/d). This position offers the opportunity to work in a global setting, collaborate with international teams, and apply your technical skills in a highly professional environment. Tasks Support, coordinate, and execute local IT projects according to established standards Handle 1st and 2nd level support tasks: respond to calls, create tickets, coordinate with internal departments and external service partners Monitor, document, and follow up on incidents and service requests, ensuring timely escalation and resolution Contribute to system enhancements, release planning, documentation, testing, and business continuity/disaster recovery efforts Maintain active communication with team members across different office locations Provide occasional support outside standard working hours (early/late shifts, weekends, local public holidays) when required Requirements Hands-on experience with Microsoft technologies (Windows Desktop, Active Directory) Confident user of MS Office and common productivity applications Solid understanding of DHCP, DNS, Active Directory services, file and print services High willingness to continuously expand and share technical knowledge Independent and team-oriented working style Experience with Microsoft Configuration Manager (SCCM) is a plus Fluent English required (min. C1!); knowledge of German is a plus Benefits Hybrid (1 day remote per week) and flexible working arrangements Competitive paid leave Health and insurance benefits Mental well-being programs, counselling, and coaching Diverse learning and development opportunities Inclusive and international workplace environment Possibility of transitioning into a permanent position after the fixed-term contract This position sounds like the perfect fit for you? Then apply now! The FlexIT Consulting team is looking forward to getting to know you!

Responsibilities

The IT Support Specialist will support, coordinate, and execute local IT projects while handling 1st and 2nd level support tasks. They will monitor incidents and service requests, contribute to system enhancements, and maintain communication with team members across different locations.