IT Support Specialist at Gunnison Consulting Group

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

74000.0

Posted On

27 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

End-user Support, IT Support Inbox Triage, Troubleshooting, Onboarding, Offboarding, User Training, Customer Service, Help Desk Support, Tier 2 Support

Industry

Information Technology & Services

Description

Description * This position is contingent upon a future opening with Gunnison. Salary: $65,000 - $74,000/year Work location: On-site, Washington, DC. End-user support (approx. 120 users) IT support inbox triage and troubleshooting Onboarding/offboarding support User training and assistance Requirements Help desk or Tier 2 support experience Strong customer service skills Clearance Requirement: Ability to obtain and maintain a Public Trust. Desired Qualifications: Experience in a Federal environment preferred The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements. Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include: 3 weeks of Personal Leave your first year 11 paid Holidays each year 5 days of Flexible Time Off each year for approved training or certifications (self-study is ineligible) 401(k) company match at 50% up to 10% of your salary Medical, Dental and Vision Insurance Life and Disability Insurance Public Transportation Subsidies Certifications and Training Allowance - Up to $5,000/year! Why Join Gunnison? Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation. Quality is our top priority. Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer. There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow. We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding. We hire for careers at Gunnison, not to fill a position. Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time. In 1994 Gunnison began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for over 25 years.

Responsibilities

Provide end-user support for approximately 120 users, including triage and troubleshooting of the IT support inbox. Handle user onboarding, offboarding, and provide necessary training and assistance.