WHO WE ARE:

Innovative Integrated Health (IIH) is a mission-driven healthcare organization dedicated to helping frail, underserved, and multiethnic seniors live safely and independently at home with dignity. Through the Program of All-Inclusive Care for the Elderly (PACE) model of care, we deliver high-quality, personalized healthcare and supportive services that improve quality of life across the communities we serve.
At IIH, our work is rooted in compassion, cultural understanding, and deep respect for those in our care. Team members play a vital role in supporting seniors throughout Central and Southern California—delivering care that’s not only clinically excellent, but also personal, coordinated, and community-based.
When you join IIH, you become part of a team committed to making a real difference in the lives of older adults—every single day.

JOB SUMMARY:

The IT Support Specialist I will be responsible with assisting in the direction of activities that provide support to the Innovative Integrated Health (IIH) mainframe computer environment. The IT Support Specialist I will work within general methods and procedures, exercises considerable independent judgment to select the proper course of action, and is required to ensure conformance with established guidelines, methods, procedures, and policies related to the information technology program area and healthcare.
TRAVEL: Travel to other IIH facilities may be required.

EDUCATION AND CERTIFICATION

• High School Diploma or GED required.
• IT Certification highly preferred.
• Is medically cleared for communicable diseases and has all immunizations up to date before engaging in direct participant contact.

EXPERIENCE

• A minimum of one (1) year of experience within the field of Information Technology is required.
• Ability to present information in one-on-one and group settings.
• Ability to communicate information in a professional and confident manner.
• Demonstrated ability in critical thinking, self-initiative, and self-direction.
• Ability to conduct training and informational sessions for all staff.
• Ability to communicate effectively.

• Ability to access all areas of the center throughout the workday.
• Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
• Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.
• Ability to communicate verbally with an excellent comprehension of the English language.
• Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment