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IT Support Specialist at Innoviz Technologies

עיריית הוד השרוו -מחלקת הרווחה והשירותים החברתיים, Center District, Israel -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows 11, Active Directory, Microsoft 365, EntraID, Intune, SharePoint, Exchange, Teams, Linux, Networking, RMM Tools, PowerShell Scripting, MacOS, Hardware Troubleshooting, Technical Support

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Innoviz Technologies is at the forefront of innovation, pioneering advanced LiDAR technology that shapes the future of autonomous vehicles. Our cutting-edge LiDAR systems, trusted by industry leaders like BMW and Volkswagen, are redefining what's possible in automotive technology. We are looking for an IT Support Specialist to provide day-to-day technical support and help ensure smooth IT operations across the organization. This role involves assisting end users, troubleshooting technical issues, and delivering reliable support in a fast-paced environment Key Responsibilities Provide front-line technical support for end users, both on-site and through phone and remote support Manage user accounts, permissions, and access rights through Active Directory Troubleshoot and resolve hardware and software problems Provide technical support for Microsoft 365 applications and resolve related issues Ability to prioritize urgent requests High human relations awareness Strive to achieve the highest SLA Requirements This role is fully on-site (No hybrid) with changing shifts between 08:00-17:00 and 09:00-18:00 3+ years of hands‑on experience in IT roles Technical knowledge with Windows environment: Windows 11, Office, Active Directory, & Microsoft online services: EntraID, Intune, SharePoint, Exchange, Teams Experience troubleshooting Laptops, Desktops, Printers & Multimedia equipment issues Experience with Linux, networking fundamentals, RMM tools, and PowerShell scripting, MacOS – a significant advantage English proficiency

Responsibilities

Provide front-line technical support for end users through on-site, phone, and remote channels. Manage user accounts, permissions, and troubleshoot hardware and software issues to ensure high service levels.