Institutes of Health, is a leading transdisciplinary therapeutic community, providing high-quality care to patients involved in the Workers Compensation system, specializing in treating Depression, Anxiety, PTSD, Chronic Pain disorders, Brain Injuries, and Sleep problems/CBTi. With offices in San Diego, Riverside, El Centro, and Anaheim we’re passionate about helping our patients within a creative and supportive work environment.
We’re hiring an IT Support Specialist to support our expanding network of clinics across Southern California. This is a full-time, on-site position providing critical technology support in a fast-paced clinical environment. You’ll play a key role in maintaining our IT infrastructure and supporting both staff and patients as we deliver integrated, high-quality healthcare. If you enjoy problem-solving, working hands-on with technology, and helping others navigate digital tools with confidence, we’d love to meet you.

PREFERRED EXPERIENCE

• Prior experience in a healthcare or patient-facing IT support role
• Familiarity with Google Workspace administration
• AV setup and troubleshooting (laptops, tablets, TVs, microphones) for telehealth use
• Experience with satellite connectivity or supporting remote locations including PC, Mac, and iOS hardware/software configuration
  If you are passionate about technology and eager to make a difference in a supportive healthcare environment, we encourage you to apply today and join our exceptional team at Institutes of Health!
  Job Type: Full-time
  Pay: $19.00 - $21.00 per hour
  Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Retirement plan
• Vision insurance

Compensation Package:

• Monthly bonus

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In perso

• Provide day-to-day technical support for staff using PCs, Macs, iPads, and other devices
• Understanding of network performance, firewalls, backups, and data security protocols
• Support patient and staff onboarding by setting up workstations, accounts, and iPads
• Assist patients with Telehealth access and orientation, including AV setup in clinic rooms Handle mobile device management (Hexnode) and system provisioning
• Maintain IT documentation, troubleshoot connectivity issues, and provide on-call support as needed
• Collaborate with clinical and administrative teams to improve workflows and support key applications