IT Support Specialist at Lesora GmbH
Berlin, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

17 Dec, 26

Salary

110000.0

Posted On

18 Sep, 26

Experience

8 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Services

Description


  • Fluent German and English Language skills are mandatory – French highly appreciated.
  • Prerequisite:
    • databases SQL Server, Oracle,
    • scripting PowerShell
    • Microsoft technologies Windows Server, IIS, COM+, etc.
    • XML
  • Aptitude and ability to understand and configure software solutions.
  • Detail-oriented with the ability to document procedures accurately.
  • Self-motivated with a desire to learn and grow in the field of solution implementation and support.
  • Ability to work collaboratively in a team environment.
  • Familiarity with construction industry processes and terminology is a plus.
  • What we offer
Responsibilities
  • Key Responsibilities:Support, investigate, and troubleshoot issues involving SMTP, DNS, TLS, authentication, filtering, and networking in a Linux-based environment
  • Handle complex customer cases and act as a senior escalation point
  • Coordinate incident response, communication, and resolution
  • Work with engineering and infrastructure teams on root-cause analysis and service improvements
  • Create technical documentation and mentor junior staff

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