Fluent German and English Language skills are mandatory – French highly appreciated.
Prerequisite:
databases SQL Server, Oracle,
scripting PowerShell
Microsoft technologies Windows Server, IIS, COM+, etc.
XML
Aptitude and ability to understand and configure software solutions.
Detail-oriented with the ability to document procedures accurately.
Self-motivated with a desire to learn and grow in the field of solution implementation and support.
Ability to work collaboratively in a team environment.
Familiarity with construction industry processes and terminology is a plus.
What we offer
Responsibilities
Key Responsibilities:Support, investigate, and troubleshoot issues involving SMTP, DNS, TLS, authentication, filtering, and networking in a Linux-based environment
Handle complex customer cases and act as a senior escalation point
Coordinate incident response, communication, and resolution
Work with engineering and infrastructure teams on root-cause analysis and service improvements
Create technical documentation and mentor junior staff