Lootah Biofuels is seeking a reliable and proactive IT Support Specialist to join our team. The ideal candidate will be responsible for providing day-to-day IT support across the company, ensuring smooth operation of laptops, systems, and networks. You will play a key role in onboarding new employees, issuing laptops, setting up accounts, and resolving technical issues efficiently.

REQUIREMENTS

• Diploma or Bachelor’s degree in IT, Computer Science, or related field.
• Proven experience in IT support, helpdesk, or system administration.
• Strong knowledge of Windows & Office 365 setup and troubleshooting.
• Basic knowledge of networking (LAN/WAN, routers, switches, Wi-Fi).
• Ability to set up laptops, configure software, and manage user accounts.
• Good communication and problem-solving skills.
• Ability to work independently and prioritize tasks.

PREFERRED SKILLS

• Experience with IT asset management.
• Familiarity with IT security best practices.
• Knowledge of backup solutions and cloud systems.
  Job Type: Full-time

Application Question(s):

• What is your Expected Salary?
• What is your Notice Period?

Experience:

• IT Specialist: 2 years (Preferred)

• Issue laptops, desktops, and IT equipment to new joinees and configure them according to company standards.
• Install, configure, and troubleshoot operating systems, applications, printers, and peripheral devices.
• Provide technical support for hardware, software, and network-related issues for employees.
• Manage user accounts, email setup, and access permissions.
• Monitor system performance and respond to IT incidents in a timely manner.
• Coordinate with vendors for IT procurement and maintenance.
• Maintain inventory of IT equipment and ensure proper documentation.
• Ensure security compliance for devices and systems (antivirus, updates, backups, etc.).
• Support remote and on-site employees with technical issues.