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IT Support Specialist (m/f/d) at AfA Agentur für Arbeitsvermittlung

Berlin, Berlin, Germany -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 26

Salary

4800000.0

Posted On

21 Sep, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Information Technology & Services

Description

They handle IT requests and malfunctions during the agreed service hours.
They handle both the error analysis and the problem solving, and document these processes.
They are involved in various IT projects.
They are responsible for the rollout, setup, and maintenance of end devices.
They provide support with the technical training of new employees.
In the event of employee departures, please ensure the proper return of all IT equipment.
You control the knowledge management.
They actively contribute to the further development of ITIL-based processes.
They create new users (Active Directory / Microsoft 365), assign permissions, and ensure that all work tools are ready for use.

Responsibilities

They handle IT requests and malfunctions during the agreed service hours.
They handle both the error analysis and the problem solving, and document these processes.
They are involved in various IT projects.
They are responsible for the rollout, setup, and maintenance of end devices.
They provide support with the technical training of new employees.
In the event of employee departures, please ensure the proper return of all IT equipment.
You control the knowledge management.
They actively contribute to the further development of ITIL-based processes.
They create new users (Active Directory / Microsoft 365), assign permissions, and ensure that all work tools are ready for use.