Job Title: IT Support Specialist - Master-Level Internship
Please apply at this link: https://vosyn.breezy.hr/p/cdcd2c45a55e-it-support-specialist-master-level-internship
Level: Master’s Level Internship
Department: IT and Security
Duration: 520 Hours (approximately 3 months)
Work location: Remote (with hybrid options in Toronto)
Compensation: Hourly ($32)
About Us: At Vosyn, we embrace the exciting, game-changing world of Artificial Intelligence, driving innovation and pioneering impactful projects across various industries. We are a trailblazing Language Synthesis AI firm reshaping global communication by dissolving language barriers and empowering users. We believe in fostering a culture of flexibility, continuous improvement, and solution-focused strategies. Here, every idea is welcomed, nurtured, and has the potential to scale to new heights. Currently, we’re at the forefront of a significant IPO endeavor, truly a unicorn in the making. We invite you to be part of our journey and leave your imprint on the future of AI.
About the Role: As an IT Support Specialist, you will play a vital role in maintaining and enhancing the organization’s IT infrastructure by providing technical support and troubleshooting for hardware, software, and network-related issues. This role requires a problem-solving professional who can address IT challenges, support end-users, and ensure system efficiency and security.
You will work closely with cross-functional teams to identify technical needs, implement solutions, and contribute to continuous improvements in IT operations. This immersive internship offers hands-on experience, collaboration with senior management, and the opportunity to work in a fast-paced, high-growth environment. While demanding, it promises to be a rewarding complement to your academic journey, equipping you with valuable skills and insights.

KEY RESPONSIBILITIES:

• Provide technical support for hardware, software, and network issues to ensure uninterrupted operations.
• Troubleshoot and resolve IT problems in a timely and effective manner.
• Assist in maintaining and upgrading IT systems, including servers, networks, and devices.
• Manage user accounts, permissions, and access control in compliance with security policies.
• Monitor system performance and proactively identify potential technical issues.
• Install, configure, and update software and hardware systems as required.
• Document IT processes, solutions, and user guides to support team knowledge sharing.
• Collaborate with teams to implement IT solutions that align with organizational goals.

PLEASE NOTE THAT ONLY CANDIDATES WHO APPLY THROUGH OUR WEBSITE WILL BE CONSIDERED FOR THE ROLE.

Job Types: Full-time, Part-time, Internship / Co-op
Contract length: 4 months
Pay: $32.00 per hour
Expected hours: 40 per week
Work Location: Remot