As a Technical IT Support Specialist (m/f/d), you will provide second-level support for employees as well as affiliated branch offices and subsidiaries with technical IT inquiries.
They ensure the smooth operation of the client infrastructure and analyze and resolve technical malfunctions.
You will independently process service requests and develop sustainable solutions in the client environment.
As a competent contact person, you support users with complex IT problems and ensure high service quality.
Furthermore, you will contribute to the optimization of operational IT services and support processes.
Responsibilities
As a Technical IT Support Specialist (m/f/d), you will provide second-level support for employees as well as affiliated branch offices and subsidiaries with technical IT inquiries.
They ensure the smooth operation of the client infrastructure and analyze and resolve technical malfunctions.
You will independently process service requests and develop sustainable solutions in the client environment.
As a competent contact person, you support users with complex IT problems and ensure high service quality.
Furthermore, you will contribute to the optimization of operational IT services and support processes.
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