About Us:
Established in 1993, Power Engineering Services, a Quanta Services, Inc. (NYSE:PWR) company, is a technical service organization specializing in commissioning, start up, and maintenance testing for utilities, industrial, governmental and commercial clients. We are in Converse, TX with clients throughout the United States as well as internationally.
PES performs electrical system analyses, along with acceptance and maintenance testing of electrical distributions. Our professional staff has contributed to the successful completion of major generation, distribution, and commercial projects throughout the world.
Joining our team means being part of an organization that values drive and inclusion. We focus on career development and reward excellence, recognizing each team member’s unique contributions. We’re at the forefront of powering modern life. Discover how your skills and dedication can make a real difference to us.
About this Role:
Power Engineering Services (PES), a Quanta Services company, is seeking an IT Support Specialist to join our growing team. The ideal candidate will assist with hardware setup / configuration, troubleshooting, and replacement.
The IT Support Specialist will also be responsible for deploying build images and software to laptops and desktops using SCCM. This role involves providing end-user support, including moves, transfers, new hires, and interacting with VIP users.
This position is located in Converse, TX.
What You’ll Do:

IT DOCUMENTATION & KNOWLEDGE MANAGEMENT

• Maintain organized documentation of support requests, resolution steps, system configurations, and procedures.
• Generate reports related to IT inventory, support ticket trends, and operational issues for OpCo, regional, and QCO-level IT management.
• Develop and update user reference materials and guides as needed.

PHYSICAL & ENVIRONMENTAL REQUIREMENTS

• Lift and transport IT equipment weighing up to 50 lbs.
• Perform physical tasks such as crawling, stooping, or climbing ladders during equipment setup and maintenance.

Please refer the Job description for details