Taylor Northeast is the mid-Atlantic and New England’s premier dealer of forklifts, container handlers, railcar movers, industrial floor cleaning machines, and much more. Headquartered near Reading, Pennsylvania with multiple branch facilities from Baltimore to New Hampshire, we sell, rent, service, and rebuild a range of custom and heavy-duty material handling equipment that is unlike any other company in the industry. And we are fortunate to have an equipment lineup that is backed by the best service technicians and parts support teams in the Northeast.

ABOUT US

Taylor Northeast is proud to be a flagship member of the H&K Equipment Group, a fast-growing network of four operating companies that employs hundreds of experts at businesses located throughout the US. Our companies’ primary specialties include full-service, cradle-to-grave coverage of heavy-duty and customized material handling equipment. From the nation’s busiest ports, to its largest mills, to its biggest infrastructure projects, you’ll find our equipment wherever you find materials on the move. Learn more about the power of our teams at taylornortheast.com.
We are an equal opportunity employer.
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We’re looking for an early career IT pro who loves solving real problems for real people on the shop floor, in the office, at the parts counter, and out in the yard. You’ll be the on‑site face of IT for the Yard Truck Specialists and Taylor Northeast teams, partnering closely with our Pittsburgh‑based HQ from H&K Equipment. It’s a hands‑on role with constant variety, new projects, huge growth potential, and a company that’s investing in modern systems.

What you’ll do

• Be the primary on‑site support: for end users (Windows, Microsoft 365, printers, VOIP phones, mobile devices, CCTV, access control, general technology use and basic networking).
• Own phone deployments: kit new phones with cases/screen protectors/cables, provision accounts, migrate data as needed, and hand them out with a simple how‑to.
• Admin for local systems: serve as site admin for CCTV and access control (add/remove users, review footage on request, basic health checks, coordinate with vendors for advanced work).
• Site walkthroughs: partner with managers to document current state and plan upgrades (Wi‑Fi coverage, camera placement, badge readers, cabling, device locations).
• Issue intake & escalation: collect recurring issues and bring clear summaries/recommendations to Pete; track to closure.
• Project execution: jump on assigned projects and see them through. Coordinate scheduling, vendors, and communication.
• Serve as the face of IT for Yard Truck Specialists and Taylor Northeast; set expectations, follow up, be present and close the loop with stakeholders.
• Set up new users/devices (accounts, laptops, phones, standard checklist/MDM enrollment where applicable, app installs).
• Keep critical gear running; workstations and monitors, mobile devices/tablets, Zebra/thermal label printers, RF scanners, and networking devices.
• Support shop and warehouse tech: Wi‑Fi spot checks, simple cabling patchwork, basic switch/AP swaps with guidance. Timeclocks, TVs, diagnostic tools.
• Create/update documentation (site diagrams, inventory lists, how‑tos).
• Coordinate vendors/field installers and keep work on schedule.

You’ll thrive here if you

• Like being hands on and visible. Comfortable in offices, warehouses, and service bays.
• Communicate clearly with techs, parts pros, and leadership alike.
• Enjoy learning new systems; we’re modernizing fast, and you’ll be part of that journey.

Must‑haves

• 1–3 years in an IT support/helpdesk or field technician role.
• Strong Windows 10/11 and Microsoft 365 fundamentals; comfortable setting up workstations, monitors, printers, cameras, iPhones devices and following a provisioning checklist/MDM when applicable (we’ll train on our tools).
• Printer/label printer setup and troubleshooting experience (Zebra or similar).
• Basic networking skills (DHCP/DNS at a high level, switching/Wi‑Fi basics for simple swaps and checks).
• Valid driver’s license and ability to travel between the Yard Truck Specialists and Taylor Northeast sites.
• Able to lift/move IT equipment (up to 40 lbs) and work occasional off‑hours maintenance windows.
• Clear communicator with strong follow‑through; takes ownership and sees projects to completion.

Nice‑to‑haves

• Experience with ERP, warehousing, or retail/parts environments. (Dynamics 365 Business Central exposure is a plus.)
• EDI, label/pack compliance, shipping systems (UPS/FedEx), or handheld/RF scanner experience.
• Project management

What we offer

• A growing, stable company with constant, meaningful projects.
• Mentorship from senior engineers and a clear growth path to Systems Admin, Network/Cloud, or Apps/ERP.
• Tools, training, and certifications support.
• Competitive pay and benefits.
• Employee Referral Program
• Travel Expenses