Act as a team coordinator, ensuring efficient task allocation, team support, and guidance to meet operational goals.
Lead coordination tasks between customers, internal departments, and IT teams, both in daily operations and during emergencies.
Installing and maintaining the software and interfaces of point of sale (POS) systems
Receiving and processing hardware, software, network and communication problems in the area of POS systems and related applications, locating and rectifying faults or initiating escalation proceedings
Creation and updating of operating manuals, instructions, checklists and training documents
Participation in projects, in the introduction of new services and in events
Performing coordination tasks between customers, internal departments and IT departments in day-to-day operations and in emergencies