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IT Support Specialist at VigorCare Pediatric Services
Detroit, Michigan, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Troubleshooting, Hardware Configuration, Software Installation, Network Security, Backup Systems, Help Desk Management, IT Inventory Documentation, Windows OS, Mac OS, Customer Service, Communication

Industry

Hospitals and Health Care

Description
We are seeking a highly motivated and experienced IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support and assistance to our employees and ensuring the smooth operation of our IT systems. Key Responsibilities: - Provide technical support and troubleshooting for hardware, software, and network issues - Install and configure computer systems, software, and peripherals - Maintain and update IT inventory and documentation - Monitor and maintain network security and backup systems - Respond to help desk tickets and resolve issues in a timely manner - Collaborate with IT team members to implement new technology solutions - Train employees on new software and systems as needed - Research and recommend new technology solutions to improve efficiency and productivity - Stay up-to-date with the latest trends and advancements in IT and make recommendations for improvement Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field - Excellent knowledge of Windows and Mac operating systems - Experience with network security and backup systems - Strong troubleshooting and problem-solving skills - Ability to work independently and in a team environment - Excellent communication and customer service skills Benefits: - Competitive salary - Health, dental, and vision insurance - 401(k) retirement plan - Paid time off and holidays - Professional development opportunities - Friendly and supportive work environment
Responsibilities
The IT Support Specialist provides technical assistance for hardware, software, and network issues to ensure smooth system operations. Responsibilities include managing help desk tickets, maintaining IT inventory, and implementing new technology solutions.