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IT Support Specialist at VigorCare Pediatric Services

Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

0.0

Posted On

06 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Hardware Troubleshooting, Software Configuration, Network Maintenance, IT Inventory Management, Employee Training, Problem Solving, Critical Thinking, HIPAA Compliance

Industry

Hospitals and Health Care

Description

We are seeking an experienced IT Support Specialist to join our growing team. The IT Support Specialist will be responsible for providing technical support to our employees, maintaining our computer systems and networks, and ensuring the security and efficiency of our IT infrastructure. Key Responsibilities: - Provide technical support to employees for hardware, software, and network related issues - Troubleshoot and resolve computer, printer, and network problems - Install and configure software and hardware, including operating systems, applications, and peripherals - Train employees on new software and technology as needed - Keep accurate records of IT inventory and equipment - Collaborate with other IT team members to ensure efficient and secure operation of our systems - Stay up-to-date with the latest trends and developments in IT and make recommendations for improvements to our systems and processes Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field - 2+ years of experience in IT support or a similar role - Strong knowledge of computer systems, networks, and software applications - Experience with troubleshooting and resolving technical issues - Ability to communicate technical information to non-technical users - Excellent problem-solving and critical thinking skills - Strong attention to detail and ability to multitask - Ability to work independently and in a team environment - Familiarity with healthcare industry and HIPAA regulations is a plus

Responsibilities

The IT Support Specialist provides technical assistance to employees regarding hardware, software, and network issues. They are also responsible for maintaining IT infrastructure security and keeping accurate equipment records.