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IT Support Specialist at VigorCare Pediatric Services

Augusta, Maine, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

0.0

Posted On

01 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Troubleshooting, Hardware Maintenance, Software Configuration, Network Management, Server Management, System Backups, Data Integrity, Asset Inventory, User Account Management, Employee Training, Customer Service

Industry

Hospitals and Health Care

Description

As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees and clients. You will play a critical role in ensuring that our systems and technology are running smoothly and efficiently, allowing us to provide the best possible care to our patients. Key Responsibilities: - Provide technical support and assistance to employees and clients on a variety of hardware and software issues - Troubleshoot and resolve technical problems related to computer systems, software, and hardware - Install, configure, and maintain computer systems and software - Monitor and maintain network and server systems to ensure optimal performance - Assist with the implementation of new technology and systems - Conduct regular system backups and ensure data integrity - Maintain an inventory of all hardware and software assets - Create and maintain user accounts and access permissions - Train employees on the use of new technology and software - Stay up-to-date with the latest technology trends and advancements in the industry Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field - Minimum of 2 years of experience in a similar role - Experience with network and server management - Proficient in troubleshooting and problem-solving - Excellent communication and customer service skills - Ability to work independently and in a team environment - Strong attention to detail and organizational skills - Ability to adapt to changing technology and software

Responsibilities

The role involves providing technical support to employees and clients to ensure systems and technology run efficiently. Key tasks include troubleshooting hardware and software issues, maintaining network servers, and managing system backups.