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IT Support Specialist at VigorCare Pediatric Services

Sioux Falls, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Hardware Troubleshooting, Software Troubleshooting, Network Troubleshooting, Windows OS, Mac OS, User Account Management, Technical Documentation, Customer Service, Problem Solving

Industry

Hospitals and Health Care

Description

We are seeking an IT Support Specialist to join our team and provide technical support to our staff and patients. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for helping others. This is a full-time, permanent position with opportunities for growth and development within our organization. Key Responsibilities: - Provide technical support to staff and patients for all IT related issues, including hardware, software, and network troubleshooting - Install and configure computer systems, applications, and peripherals - Maintain and manage user accounts, passwords, and access levels - Monitor and troubleshoot network connectivity and performance issues - Collaborate with IT team members to implement new systems and upgrades - Develop and maintain technical documentation and user guides - Train staff on new software and systems as needed - Stay up-to-date with the latest technology trends and advancements - Provide excellent customer service and ensure timely resolution of IT issues - Adhere to company policies and procedures related to IT security and data protection Qualifications: - Bachelor's degree in Information Technology, Computer Science, or related field - Minimum of 2 years of experience in IT support or a similar role - Strong knowledge of Windows and Mac operating systems - Excellent troubleshooting and problem-solving skills - Ability to work independently and handle multiple tasks simultaneously - Strong communication and interpersonal skills - Passion for providing exceptional customer service Why Work With Us: If you are looking for a challenging and rewarding career in healthcare IT, we encourage you to apply for our IT Support Specialist position. Join our team and make a difference in the lives of children and families in our community.

Responsibilities

Provide technical support for hardware, software, and network issues to staff and patients. Manage user accounts, install systems, and maintain technical documentation to ensure efficient IT operations.