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IT Support Specialist at VigorCare Pediatric Services

Detroit, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Oct, 26

Salary

0.0

Posted On

03 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Troubleshooting, Hardware Configuration, Software Installation, Networking, Windows OS, Mac OS, Active Directory, Microsoft Office, Customer Service, Problem-solving, Interpersonal Communication

Industry

Hospitals and Health Care

Description

As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees and clients. You will be the first point of contact for any IT-related issues and will be responsible for troubleshooting, resolving technical problems, and providing guidance on the use of technology. Key Responsibilities: - Provide technical support to employees and clients via phone, email, or in person - Troubleshoot and resolve hardware and software issues - Install and configure computer systems, printers, and other IT equipment - Collaborate with IT team to implement new technology and systems - Stay up-to-date with the latest technology trends and developments - Document and maintain IT procedures and processes - Provide excellent customer service and ensure timely resolution of technical issues Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field - Strong knowledge of computer hardware, software, and networking - Experience with Windows and Mac operating systems - Familiarity with Active Directory, Microsoft Office, and other business applications - Excellent troubleshooting and problem-solving skills - Strong communication and interpersonal skills - Ability to work independently and in a team environment

Responsibilities

The IT Support Specialist provides technical assistance to employees and clients by troubleshooting hardware and software issues. They are responsible for installing IT equipment and documenting procedures to ensure timely resolution of technical problems.