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IT Support Specialist at VigorCare Pediatric Services

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Hardware Troubleshooting, Software Installation, Network Security, Active Directory, Microsoft Office, Windows OS, Data Backup, User Account Management, Vendor Management, Analytical Skills, Interpersonal Communication

Industry

Hospitals and Health Care

Description

We are seeking an experienced IT Support Specialist to join our growing team. The ideal candidate will have a strong technical background and a passion for providing exceptional customer service. This individual will be responsible for providing technical support to our staff and ensuring that our systems and equipment are functioning properly. Key Responsibilities: - Provide technical support to staff for hardware, software, and network related issues - Troubleshoot and resolve technical problems in a timely and efficient manner - Install, configure, and maintain computer systems, software, and peripherals - Monitor and maintain network security, including firewalls and antivirus software - Conduct regular backups and ensure data integrity - Manage user accounts and permissions - Train staff on new systems and software as needed - Stay up-to-date on industry trends and advancements in technology - Collaborate with other IT team members to develop and implement new systems and processes - Maintain inventory of all hardware and software and ensure all equipment is properly maintained - Manage vendor relationships and ensure timely resolution of any technical issues - Provide after-hours support as needed Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field - Minimum of 2 years of experience in a similar role - Strong knowledge of computer systems, networks, and software applications - Experience with Microsoft Office, Windows operating systems, and Active Directory - Excellent problem-solving and analytical skills - Strong communication and interpersonal skills - Ability to work independently and in a team environment - Willingness to learn and adapt to new technologies and processes

Responsibilities

The specialist will provide technical support for hardware, software, and network issues to ensure system functionality. Responsibilities include maintaining network security, managing user accounts, and collaborating with the IT team to implement new processes.