JOIN ENDRESS+HAUSER – WHERE INNOVATION MEETS IMPACT

At Endress+Hauser , we’re not just a global leader in process automation—we’re a community of innovators, problem-solvers, and forward-thinkers. We’re looking for a dynamic IT Support Specialist with a passion for AI , a knack for user support, and a drive to make technology work smarter for everyone.

QUALIFICATION + PROFILE FOR AN IT SUPPORT SPECIALIST WITH AI EXPERTISE:

• Solid experience in IT support (2nd line or higher).
• Hands-on experience with AI tools, scripting, or automation platforms (e.g., Power Automate, Python, Chatbots).
• Proficiency in Microsoft 365 tools and administration.
• Strong analytical mindset with the ability to diagnose and resolve complex technical issues.
• Excellent communication and interpersonal skills—you enjoy helping people and making tech accessible.

WHO WE ARE

Endress+Hauser is a global leader in measurement instrumentation, services and solutions for industrial process engineering. Despite employing over 15,000 people worldwide, we have remained a family company and are proud of our close-knit working environment. There are always two sides to working with us - the professional and the personal. Together they add up to a more rewarding career, day in and day out.

• You will provide 2nd line IT support to our Manchester office and remote teams, ensuring smooth day-to-day operations.
• You will leverage your AI and automation skills to streamline support processes and enhance user experience.
• You will troubleshoot and resolve issues across Office 365, Windows environments, and enterprise applications.
• You will collaborate with global IT teams to analyse and improve system performance and user satisfaction.
• You will identify patterns in support requests and use data-driven insights to proactively solve recurring problems.