JOB: IT SUPPORT & FINANCE OPERATIONS SPECIALIST

Location: Dublin, Ireland
Working arrangement: 3-4 days onsite (Hybrid – Modern Dublin 2 offices)
Salary: €35-40k
Permanent Position
Are you ready to make an impact in a fast-growing fintech environment? We’re looking for a Support & Finance Operations Specialist to join our dynamic team. If you excel at client support, financial operations, and thrive in high-paced settings, this could be your next career move.

• Manage client IT support tickets, resolve issues, and ensure outstanding service
• Communicate clearly and proactively with clients, meeting service expectations
• Liaise with technical teams to drive timely solutions
• Own the invoicing and billing process, ensuring accuracy and timely payments
• Prepare reports on support trends, client performance, and outstanding balances
• Deliver product demos and facilitate client feedback sessions
• Identify and implement process improvements in support and finance operations