IT Support Specialists - 20 Hour/week at Tech Systems

, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

29.0

Posted On

04 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows, MacOS, Microsoft Intune, Entra ID, Google Workspace, Desktop Support, Help Desk, Endpoint Support, Jira Service Management, Slack, Network Troubleshooting, Device Provisioning, User Account Management, Knowledge Base Documentation, CompTIA A+, CompTIA Network+

Industry

IT Services and IT Consulting

Description

Job Description Our customer is seeking a part-time, onsite Tier 1 IT Support Specialist in Boulder, CO to work 20 hours / week to serve as the primary point of contact for local IT support as the company transitions responsibilities from its closing West Coast operations. Customer will be open to working any 20 hours during a 8-5pm, Mon-Fri shift. This individual will support 30 onsite employees and contribute to a broader U.S. employee base (200 users) by handling hardware, software, and user access issues. Key responsibilities include: • Acting as first-line IT support for tickets, walk-ups, and remote employees • Troubleshooting common hardware, software, and access issues • Supporting MacOS (primary), Windows, and Chromebook environments • Managing user accounts (Entra ID, Google Workspace) • Performing onboarding/offboarding and device provisioning • Troubleshooting printers, Wi-Fi, and network connectivity • Managing endpoints using Microsoft Intune • Documenting all work and escalating complex issues appropriately This role requires someone who is highly customer-focused, self-sufficient, and comfortable working in a fast-paced, startup-like environment while serving as the sole onsite IT presence. Skills Enterprise tools, Windows, Mac, Intune, Entra ID, Google Workspace, Desktop Support, Help Desk, Endpoint Support, Jira service management, Microsoft Intune, Google workforce administration, Microsoft Entra, slack, Certifications (CompTIA A+, Network+), Knowledge base documentation experience, Microsoft Entra ID / Azure AD experience Top Skills Details Enterprise tools, Windows, Mac, Intune, Entra ID, Google Workspace, Desktop Support ,Help Desk, Endpoint Support Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Boulder, CO. Pay and Benefits The pay range for this position is $20.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Boulder,CO. Application Deadline This position is anticipated to close on Jul 15, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Responsibilities

Serve as the primary onsite point of contact for Tier 1 IT support, handling hardware, software, and access issues for local and remote employees. Responsibilities include managing user accounts, provisioning devices, and troubleshooting network connectivity across MacOS, Windows, and Chromebook environments.