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IT-Support Spezialist at Haspa Direkt Servicegesellschaft fr Direktvertrieb mbH

Berlin, Berlin, Germany -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 26

Salary

1800000.0

Posted On

23 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Information Technology & Services

Description

First point of contact for our employees regarding IT issues
Support for colleagues with hardware and software problems on site and in mobile work
Receiving, analyzing and processing trouble tickets
Onboarding and offboarding of employees, including user and device management
Processing service requests (e.g., software deployment, hardware replacement, permissions)
Planning, procurement and management of IT hardware (e.g. notebooks, iPhones)
Obtaining and comparing quotes and placing orders
Analysis of system requirements and identification of optimization potential
Creation, maintenance and expansion of IT documentation
Participation in IT projects and close collaboration with the IT system administrator team.
Coordination of external IT service providers

Responsibilities

First point of contact for our employees regarding IT issues
Support for colleagues with hardware and software problems on site and in mobile work
Receiving, analyzing and processing trouble tickets
Onboarding and offboarding of employees, including user and device management
Processing service requests (e.g., software deployment, hardware replacement, permissions)
Planning, procurement and management of IT hardware (e.g. notebooks, iPhones)
Obtaining and comparing quotes and placing orders
Analysis of system requirements and identification of optimization potential
Creation, maintenance and expansion of IT documentation
Participation in IT projects and close collaboration with the IT system administrator team.
Coordination of external IT service providers